the-james-cochrane-practice

The James Cochrane Practice

Helme Chase Surgery, Burton Road, Kendal, Cumbria, LA9 7HR Also known as: Helme Chase Surgery, Maude Street Surgery 3,601 reviews

Reviews

Recommend
Involvement
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Page 14 of 716
 
3rd September 2024


I saw [name removed] the mental health practitioner and he was brilliant and made me feel at ease. I feel he fully understood me and explained everything so well to me. I felt good after the appointment and feel very positive with the help I am getting. Thank you so much!

Suggested improvements
[name removed]

Experience
Involvement
Cleanliness
Staff
Appointment
 
2nd September 2024


Good experience

Suggested improvements
Nothing

Experience
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Cleanliness
Staff
Appointment
 
1st September 2024


Hard to get an appointment with the same GP [name removed] S [name removed] is a very professional caring GP who actually listens to your worries and works with you to help get the treatment what is needed.

Suggested improvements
More appointments

Experience
Involvement
Cleanliness
Rating not given.
Staff
Appointment
 
1st September 2024


The whole experience was good, from the booking of my appt through to my appt. The Dr couldn’t be more helpful and I left feeling very happy with my treatment

Suggested improvements
Nothing

Experience
Involvement
Cleanliness
Staff
Appointment
 
31st August 2024


Negative response on first call

Suggested improvements
Reception being prepared to be more flexible

Experience
Involvement
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Staff
Appointment
 
 

Page 14 of 716

The James Cochrane Practice was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.

Profile

We take pride in offering the highest standard of patient centred healthcare for the community of Kendal and the surrounding areas. Operating across 2 sites, we are the largest General Practice in the South Lakes area and offer a range of services at both. We offer some evening and weekend appointments.

We understand the importance of listening to our patients, and reflecting on feedback so that we can make improvements if necessary. Its also great to hear when we're making a positive difference!

Thank you for taking the time to share your experiences with us, we really appreciate it.

Resources

Short link to review The James Cochrane Practice: http://iwgc.net/ecatk