The James Cochrane Practice
Helme Chase Surgery, Burton Road, Kendal, Cumbria, LA9 7HR Also known as: Helme Chase Surgery, Maude Street Surgery 3,613 reviewsReviews
On this occasion it was easy but not always the case
It’s easy if you are able to wait four to six weeks or keep trying for up to an hour to maybe get a same day appointment.
Appointments can be difficult even if needing something for a chest infection. Unless you ring at 8 am and are prepared to wait for a long time to be answered.
It's difficult because the NHS is critically underfunded. Most people who work do the best they can.
Systematic change is needed.
The nurse I saw was very professional but caring aswell thank you.
The James Cochrane Practice was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.
Profile
We take pride in offering the highest standard of patient centred healthcare for the community of Kendal and the surrounding areas. Operating across 2 sites, we are the largest General Practice in the South Lakes area and offer a range of services at both. We offer some evening and weekend appointments.
We understand the importance of listening to our patients, and reflecting on feedback so that we can make improvements if necessary. Its also great to hear when we're making a positive difference!
Thank you for taking the time to share your experiences with us, we really appreciate it.
Resources
Short link to review The James Cochrane Practice: http://iwgc.net/ecatk