The James Cochrane Practice

The James Cochrane Practice 2024-05-21 Person 2 5 0

I came for blood tests that were due 4 weeks after the first blood tests, these ending up being 6-7 weeks after as my appointment was cancelled due to staffing issues. The lady taking my blood found it difficult to make and maintain conversation which didn't help with anxiety levels. I've had my blood taken three times and no one has told me why they were monitoring them in the first place. I haven't been asked if I have any symptoms so how can anyone make an effective diagnosis without speaking to the patient?

Speak to your patient!! Ask if they have any symptoms or concerns, explain what you're doing and why you're doing it.

The James Cochrane Practice 2024-05-21 Person 4 5 0

That's what I thought

Nothing comes to mind

The James Cochrane Practice 2024-05-21 Person 4 5 0

The appointment was handled with courtesy and the doctor wes clear and concise.

Shorter waiting times for appointments.

The James Cochrane Practice 2024-05-21 Person 4 5 0

I had to wait nearly six weeks for a face to face appointment

I didn’t find the reception staff very approachable or warm.

The James Cochrane Practice 2024-05-21 Person 5 5 0

On this occasion I got through to reception within a few minutes by calling promptly at 8am

Nothing