The James Cochrane Practice
Helme Chase Surgery, Burton Road, Kendal, Cumbria, LA9 7HR Also known as: Helme Chase Surgery, Maude Street Surgery 3,612 reviewsReviews
Very poor, very difficult to get an appointment.
I didn't notice how clean the surgery was.
Productive and informative discussion with GP who took into account my current circumstances.
Everything went smoothly in terms of check in and arranging a follow up appointment.
This appointment was quite a wait, but my follow up health check is in a couple of weeks. If I need an appointment I usually have no problem getting one.
The fact for an urgent appointment you have to ring up at 8:00 am.
The routine telephone appointment I was initially given was for over 3 weeks later.
Fortunately I was able to get an urgent appointment
. The doctor at the process was very nice and professional. She explained everything as well as answered all my queries and assured me. She spoke through everything and also discussed my entire case. So I was very satisfied with the appointment day.
The James Cochrane Practice was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.
Profile
We take pride in offering the highest standard of patient centred healthcare for the community of Kendal and the surrounding areas. Operating across 2 sites, we are the largest General Practice in the South Lakes area and offer a range of services at both. We offer some evening and weekend appointments.
We understand the importance of listening to our patients, and reflecting on feedback so that we can make improvements if necessary. Its also great to hear when we're making a positive difference!
Thank you for taking the time to share your experiences with us, we really appreciate it.
Resources
Short link to review The James Cochrane Practice: http://iwgc.net/ecatk