The James Cochrane Practice
Helme Chase Surgery, Burton Road, Kendal, Cumbria, LA9 7HR Also known as: Helme Chase Surgery, Maude Street Surgery
3,612
reviews
Reviews
Recommend
Involvement
Cleanliness
Staff
Appointment
The James Cochrane Practice
2024-05-29
Person
5
5
0
29th May 2024
All worked very well
Suggested improvements
Nothing
The James Cochrane Practice
2024-05-29
Person
4
5
0
29th May 2024
If you are at the Surgery in person, they are very helpful.
Trying get appointments at short notice is however, a different matter. Due to my working hours, I cannot be on the phone in a queue at 8am which means any daily appointments are gone when I can call.
Suggested improvements
Today's visit was pretty much perfect. Thank you.
The James Cochrane Practice
2024-05-29
Person
4
5
0
29th May 2024
Not easy to get an appointment. Had to push for it
Suggested improvements
Make getting an appointment easier
The James Cochrane Practice
2024-05-29
Person
5
5
0
29th May 2024
X
Suggested improvements
X
The James Cochrane Practice
2024-05-28
Person
4
5
0
28th May 2024
All most professional and good.
Suggested improvements
The condition identified appears of note, but not necessarily a problem. It is not clear what else I might do to monitor it or if I should seek further advice. It is a pity that the results of the ECG are not visible on my test results. I would have asked to take a copy of my phone had I known.
The James Cochrane Practice was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.
Profile
We take pride in offering the highest standard of patient centred healthcare for the community of Kendal and the surrounding areas. Operating across 2 sites, we are the largest General Practice in the South Lakes area and offer a range of services at both. We offer some evening and weekend appointments.
We understand the importance of listening to our patients, and reflecting on feedback so that we can make improvements if necessary. Its also great to hear when we're making a positive difference!
Thank you for taking the time to share your experiences with us, we really appreciate it.
Resources
Short link to review The James Cochrane Practice: http://iwgc.net/ecatk