Share review of The James Cochrane Practice

Thank you for your feedback, im very sorry to hear that you spent a long time waiting on the telephone. Our phone lines can get very busy, especially during peak times (mornings), however we do have an option for patients with non-urgent issues (if they don’t feel they need to speak to us today) to contact us online if they have access to the internet; the link is on our website or you can find it here https://florey.accurx.com/p/A82026. Our Care Navigators work extremely hard answering the calls that come into the practice, and we do increase the number of people answering the phones at peak times where possible, but it can get very busy. Thank you for taking the time to share your experience with us.