Share review of The James Cochrane Practice
The James Cochrane Practice
2022-09-08
Person
3
5
0
8th September 2022
Too long to wait for an appointment. Experience when I was at the surgery was first class.
Suggested improvements
I waited two weeks for blood tests. TOO LONG
3rd October 2022
Response from The James Cochrane Practice
Thank you for taking the time to share your feedback, I’m very pleased to hear that you had a positive experience at the surgery. Our Healthcare Support Worker appointments are highly sought after, we have had some unplanned absence recently within the team which can contribute to making the waiting time for appointments a little longer than we would like. This can occasionally go over 2 weeks. Thank you for sharing your experience with us, we will be reviewing all feedback collectively to establish any areas for improvement.