Share review of The James Cochrane Practice
The James Cochrane Practice
2022-11-08
Person
4
5
0
8th November 2022
Very difficult to get through on the phone, despite calling at 8.00am
Suggested improvements
I really appreciate being able to get an appointment at the surgery on the same day (Mon 7/11/2022) and the thorough and caring way I was treated by Dr [name removed]. I also appreciate that I was referred to the TIA clinic immediately.
Also good is that the TIA clinic contacted me within 24 hours of the referral.
Not so good :
1.
The clinic was unable text me to confirm the appointment despite the fact that TIAs often result in memory malfunction.
2.
It is a great pity that the TIA clinic was only able to offer me an appointment in Lancaster on Friday, (11/11/2022) some four days after the referral, when time is of the essence regarding potential TIAs.