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15th August 2024


I felt that I was an inconvenience and felt that i was being palmed off to other services, which i had already contacted and told to talk to a dr. I had requested a female Dr, however when I turned up I was f2f with a male doctor and didn't feel comfortable discussing the issue with him (wasn't Dr [name removed]'s fault that she was ill) but would have appreciated being contacted and the appointment rearranged.

Suggested improvements
As above

3rd September 2024
Response from The James Cochrane Practice

We are sorry to read your comments, please contact us on lscicb-mb.surgeryinfo.jcp@nhs.net so we can talk things through in more detail. Thanks

Experience
Involvement
Cleanliness
Staff
Appointment