Share review of The James Cochrane Practice
The James Cochrane Practice
2022-10-20
Person
2
5
0
20th October 2022
I rang in advance to explain about the special bottle required for my thyroid antibodies
Twice
It wasn’t available
The hca was really embarrassed
The receptionist said she’d passed the message on
I’ve now got to get my blood taken again
This happened last time so I really tried hard to be sure it was right
Suggested improvements
Followed up and had the phlebotomy bottle ready