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20th October 2022


I rang in advance to explain about the special bottle required for my thyroid antibodies Twice It wasn’t available The hca was really embarrassed The receptionist said she’d passed the message on I’ve now got to get my blood taken again This happened last time so I really tried hard to be sure it was right

Suggested improvements
Followed up and had the phlebotomy bottle ready

Experience
Involvement
Cleanliness
Staff
Rating not given.
Appointment