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27th August 2022


Very satisfied with my visit overall but the receptionist was rather curt with her replies. Probably stressed, which is understandable. Definately easier to get an appointment this time than my last attempt.

Suggested improvements
See above

3rd October 2022
Response from The James Cochrane Practice

Thank you for your feedback, I’m pleased that you were satisfied with your visit, however I’m very sorry that you found the receptionist to be curt with her replies. We are reviewing all feedback to get a good understanding of our patients experience, and would like to thank you for taking the time to share yours.

Experience
Involvement
Cleanliness
Staff
Appointment