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17th April 2024


I was told to get an appt with [name removed] [name removed] but her appts weren’t released yet. I called back every three days for two weeks until I was told her next month spots were booked up. I was then told I could speak to anyone in the practice about HRT, but of course that isn’t true as I was at a meds review when told I needed to see [name removed] [name removed]! I made an appointment with someone else who was very nice and who I was assured knew her stuff. She gave me very basic information in about 5 minutes. It was reassuring, but seriously, over a month & a half later!!!

Suggested improvements
Since there is such a demand and back up for menopause consultation you need to hire more experts and open more appointments!

Experience
Involvement
Cleanliness
Staff
Appointment