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25th January 2023


Just seems really difficult to get to see a doctor now, this time was ok but previously not. I live alone, really poorly with cold/cough etc, in bed for days, told no appointments would have to ring at 8.00, not sleeping well, not able to ring at 8.00 no appointments left when I could ring, told might be able to have telephone appointment in about 3 days. Distressed as barely any relief from extreme coughing worried about heart rate. Do doctors ever do home visits now?

Suggested improvements
To feel I could at least talk to someone for 5 minutes to reassure me something dreadful wasn’t happening as I felt so ill. Difficult when you live alone.

Experience
Involvement
Cleanliness
Staff
Appointment