the-glebe-surgery

The Glebe Surgery

The Glebe, Storrington, West Sussex, RH20 4FR 2,648 reviews

Reviews

Recommend
Involvement
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Page 504 of 530
 
30th August 2023


Excellent service all round.

Suggested improvements
Nothing

Experience
Involvement
Cleanliness
Staff
Appointment
 
30th August 2023


I was called in to discuss the results of a recent routine blood test. I was advised by my Dr to take some medication and to book another blood test in 8 weeks. Like most people, I would rather not rely on medication, but know it does help many conditions. My Doctor took the time to go through the pros and cons, which I found very helpful and I appreciated the time he spent with me. The appointment wasn’t hurried.

Suggested improvements
N/A

Experience
Involvement
Cleanliness
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Rating not given.
Appointment
 
30th August 2023


Telephone appointment with Dr Pullman? who made assumptions about my health purely based on my age. Several times he referenced my age, without seeing me or knowing my levels of fitness. He did not listen to what I was saying, and continued to talk over me. He was incorrect in saying I could not choose to have an appointment outside the area, insisting I could only be referred in West Sussex. This is incorrect.

Suggested improvements
He needs to learn to listen! He needs to understand that patients can choose where they want treatment.

18th September 2023
Response from The Glebe Surgery

Thank you for taking the time to leave your feedback. I am sorry to hear of the issues that you have had. We take all information like this seriously and are always looking to improve our services. If you feel that you would like to discuss this further please could you complete the form on our website so that we have your details and can contact you about this. https://glebesurgerystorrington.nhs.uk/complaints-procedure/

Experience
Involvement
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Rating not given.
Staff
Rating not given.
Appointment
 
30th August 2023


Usually easy to get an appointment with a nurse. Not as easy to see a doctor.

Suggested improvements
Nothing.

Experience
Involvement
Cleanliness
Staff
Appointment
 
30th August 2023


Excellent care with a doctor who is always willing to listen and explain things. Always discussing all the options with us.

Suggested improvements
Nothing. Great caring, friendly service.

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Page 504 of 530

The Glebe Surgery was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.

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Resources

Short link to review The Glebe Surgery: http://iwgc.net/ecckq