Reviews
Recommend
Involvement
Cleanliness
Staff
Appointment
The Glebe Surgery
2023-09-17
Person
5
5
0
17th September 2023
My text invitation for the flu vaccine was followed by prompt reminders for date and time.
Suggested improvements
Nothing you could do to improve an excellent Saturday surgery for the vaccinations.
I booked my Covid vaccination at the entrance and Waite 30 seconds to be directed to a nurse. It could not have quicker and much more expedient than being ‘called’ to a room.
Well done everyone.
The Glebe Surgery
2023-09-17
Person
5
5
0
17th September 2023
Very efficient.
Suggested improvements
Nothing
The Glebe Surgery
2023-09-17
Person
5
5
0
17th September 2023
No complaints all fine dealings
Suggested improvements
Nothing to add
The Glebe Surgery
2023-09-17
Person
4
5
0
17th September 2023
Have to spend to long on the phone.
Suggested improvements
Improve the phone service.
18th September 2023
Response from The Glebe Surgery
Thank you for your feedback, and I am sorry that you have experienced problems with our phone system. We will be moving to a new phone system by the end of the year that should give all our patients a better experience.
The Glebe Surgery
2023-09-17
Person
5
5
0
17th September 2023
I attended for my flu jab, everything was efficiently conducted and I was able to book my next Covid injection for a future date.
Suggested improvements
Everything was efficient, nothing could have been improved
The Glebe Surgery was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.
Resources
Short link to review The Glebe Surgery: http://iwgc.net/ecckq