Reviews
Recommend
Involvement
Cleanliness
Staff
Appointment
The Glebe Surgery
2023-09-18
Person
5
5
0
18th September 2023
The Glebe surgery is very efficient . The doctors , nurses and all the staff are excellent and always so friendly and polite .
Suggested improvements
The time waiting on the phone is sometimes too long . More lines and reception staff required.
The Glebe Surgery
2023-09-18
Person
4
5
0
18th September 2023
Arrangements for flu jab easily understood and implemented.
Suggested improvements
System worked smoothly and no suggestions for improvement.
The Glebe Surgery
2023-09-18
Person
2
5
0
18th September 2023
It was a flu jab
Suggested improvements
Nothing like
The Glebe Surgery
2023-09-18
Person
3
5
0
18th September 2023
Having to call to obtain an urgent appointment is very difficult but heard it will improve. If calling later not much wait time on phone but may be given a slot 2 weeks later.
I am satisfied with my GP Dr Ellis she listens and acts. Just actually getting an appointment.
Suggested improvements
The system when there is a feeling I need to see a Doctor within a couple of days and can’t. I do like the phone consultants for some things but sometimes not appropriate.
The Glebe Surgery
2023-09-18
Person
4
5
0
18th September 2023
I was given every help I needed in a polite and friendly manner.
Suggested improvements
No nothing
The Glebe Surgery was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.
Resources
Short link to review The Glebe Surgery: http://iwgc.net/ecckq