Reviews
The Glebe Surgery
2023-10-12
Person
5
5
0
12th October 2023
Because I feel the Glebe has always has always done their very best throughout difficult times
Suggested improvements
Honestly can’t see how you could have provided a more satisfactory service .
The Glebe Surgery
2023-10-12
Person
4
5
0
12th October 2023
Limited online ability to make appointments, phone system is time consuming and prone to failure.
Suggested improvements
With my nominal GP on maternity leave I've ended up seeing 5 different GPs over the last four months. See one Dr. discuss a treatment plan and never see them again. I also find my repeat prescription requests get stuck in the approval queue for my nominated GP, so I then have to chase to get these authorised. There doesn't seem to be an automated redirection or delegation of approval process in place. Half my medical data seems to be on the NHS application, half on Patientsknowbest and yet more on Frimley Hospitals chosen application, a recipe for inaccurate data, diagnosis and mistakes. Why isn't the surgery holding the single source of all data?
The Glebe Surgery
2023-10-11
Person
5
5
0
11th October 2023
Excellent service. My face to face appointment with Dr Newsum was punctual, sympathetic and addressed my concerns effectively and professionally.
Suggested improvements
Everything was fine.
The Glebe Surgery
2023-10-11
Person
4
5
0
11th October 2023
It can be tricky but I did get seen
Suggested improvements
Nothing
The Glebe Surgery
2023-10-11
Person
4
5
0
11th October 2023
Doctor made appointment after a telephone consultation
Suggested improvements
Have more telephone staff
The Glebe Surgery was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.
Resources
Short link to review The Glebe Surgery: http://iwgc.net/ecckq