The Glebe Surgery

The Glebe Surgery 2023-10-21 Person 4 5 0

Good advice from Dr Wollaston. No problems to fix an appointment. No contact with reception. Second blood test was required because some tests were missed, but this did not really cause an issue for me.

Apart from needing to attend twice for blood tests, I was satisfied with the care received.

The Glebe Surgery 2023-10-21 Person 4 5 0

It is not easy to obtain an appointment to see a Dr

My appointment today was for my INR blood test. I had no problems obtaining an appointment for the blood test & my nurse was as usual was very kind & made sure I knew what the test was for

The Glebe Surgery 2023-10-21 Person 4 5 0

Easier to get appointment by walking in. Short wait

Nothing really

The Glebe Surgery 2023-10-21 Person 4 5 0

I thought that the service given was excellent on the day I visited the surgery. The NHS is struggling but considering that my treatment on the 19th was top notch. We'll see how long it takes to get my hospital appointment, that might be a different matter.

Nothing comes to mind.

The Glebe Surgery 2023-10-20 Person 4 5 0

It can be difficult to get through to make an appointment and then to get one quickly. That being said, if you desperately need to be seen on the day, you Do get seen

A male receptionist upset my additional needs daughter with his loud and rude behaviour towards her. I have not seen him change sadly. My daughter always worries in case he is on reception. I think that this is appalling, especially when reception staff have no idea what a patient is having to live with and should approach all strangers who appear in front of them with care. A patient should always feel safe at the doctors surgery.