the-glebe-surgery

The Glebe Surgery

The Glebe, Storrington, West Sussex, RH20 4FR 2,675 reviews

Reviews

Recommend
Involvement
Cleanliness
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Appointment
 
Page 441 of 535
 
23rd October 2023


My two connected recent experiences when I contacted The Glebe were extremely positive. There was no delay with phoning or getting an appointment with my GP Dr Woodhams.As it wasn't clear what was wrong I was prescribed antibiotics as a precaution. About a week later I rang the surgery again as I was still concerned about my symptoms. I was asked to bring ina urine sample which I did. To my embarrassment Dr Sherwell tried repeatedly to phone me the test results a couple of hours later but as the internet was down and out landline appears to be on the blink he had to leave a message with some kind reassurances of continued success. I am glad to say that I am now recovering from whatever it was!(please tell him) Thank all of you!

Suggested improvements
It was a bit complicated handing in the urine sample having to label it with people waiting behind.

Experience
Involvement
Cleanliness
Staff
Appointment
 
23rd October 2023


All staff very accommodating and helpful.. Seen same day and v efficient.. Tku v much

Suggested improvements
Not quite so many questions on this questionaire it puts you off filling them in

Experience
Involvement
Cleanliness
Staff
Appointment
 
21st October 2023


Excellent service from my first phone call in the morning to my telephone consultation with the doctor and later face to face appointment. Cannot fault a thing. Grateful to have such a great surgery in Storrington.

Suggested improvements
Nothing - I was very happy with it all.

Experience
Involvement
Cleanliness
Staff
Appointment
 
21st October 2023


Outstanding experience appointment spot on time practice nurse charming and polite explaining procedures very professional very good patient / nurse interactive experience

Suggested improvements
Nothing

Experience
Involvement
Cleanliness
Staff
Appointment
 
21st October 2023


Great service from the receptionist my only negative is having to wait in a queue on the phone. Having to call during my working hours can be difficult having to hang on the phone for quite a while whilst I get to the first in the queue.

Suggested improvements
Having more people answer the phones quicker, I do try to call when I think the surgery will be quiet but I always get in a queue.

Experience
Involvement
Cleanliness
Rating not given.
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Page 441 of 535

The Glebe Surgery was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.

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Resources

Short link to review The Glebe Surgery: http://iwgc.net/ecckq