the-glebe-surgery

The Glebe Surgery

The Glebe, Storrington, West Sussex, RH20 4FR 2,677 reviews

Reviews

Recommend
Involvement
Cleanliness
Staff
Appointment
 
Page 424 of 536
 
6th November 2023


I understand why making an appointment isn't easy because of the workload and the challenges of demanding patients. I think you all do, an often thankless task extremely well!

Suggested improvements
Run a few old episodes of "Doctors" on a loop in the waiting rooms...

Experience
Involvement
Cleanliness
Staff
Appointment
 
5th November 2023


Appointment was for my son who has additional needs. It was a tricky appointment time for him and he was 'busy' in the office, but I didn't feel he was misunderstood/judged. I felt listened to and thar Dr Ellis understood my concerns, she was helpful and understanding and I trust her to make the referrals needed. Surgery and all of the staff are always kind and helpful.

Suggested improvements
N/A

Experience
Involvement
Cleanliness
Staff
Appointment
 
4th November 2023


I was offered a same day appointment but couldn’t make the time offered. Then had to wait 10 days for next available slot!

Suggested improvements
Nothing else to add here. First rate service from Marco Cecchini & everyone! Thanks

Experience
Involvement
Cleanliness
Staff
Appointment
 
4th November 2023


I have been a patient at the Glebe for 12 years and I have never had any problems in getting appointments. It is en extremely efficiently run practice.

Suggested improvements
Nothing

Experience
Involvement
Cleanliness
Staff
Appointment
 
4th November 2023


Because two if the receptionists in particular are excellent at booking all my appointments

Suggested improvements
Permit use of the stairs

6th November 2023
Response from The Glebe Surgery

Thank you for your feedback, although we usually ask patients to use the lift, if you would prefer to use the stairs you can mention this to the reception team and it will not be a problem.

Experience
Involvement
Cleanliness
Staff
Appointment
 
 

Page 424 of 536

The Glebe Surgery was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.

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Resources

Short link to review The Glebe Surgery: http://iwgc.net/ecckq