Reviews
I understand why making an appointment isn't easy because of the workload and the challenges of demanding patients. I think you all do, an often thankless task extremely well!
Appointment was for my son who has additional needs. It was a tricky appointment time for him and he was 'busy' in the office, but I didn't feel he was misunderstood/judged.
I felt listened to and thar Dr Ellis understood my concerns, she was helpful and understanding and I trust her to make the referrals needed.
Surgery and all of the staff are always kind and helpful.
I was offered a same day appointment but couldn’t make the time offered. Then had to wait 10 days for next available slot!
I have been a patient at the Glebe for 12 years and I have never had any problems in getting appointments. It is en extremely efficiently run practice.
Because two if the receptionists in particular are excellent at booking all my appointments
Thank you for your feedback, although we usually ask patients to use the lift, if you would prefer to use the stairs you can mention this to the reception team and it will not be a problem.
The Glebe Surgery was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.
Resources
Short link to review The Glebe Surgery: http://iwgc.net/ecckq