The Glebe Surgery

The Glebe Surgery 2023-11-21 Person 5 5 0

Because it was all true

Nothing

The Glebe Surgery 2023-11-21 Person 4 5 0

I got an appointment booking at the reception and only had a few days to wait.

To book online/ NHS APP

The Glebe Surgery 2023-11-21 Person 4 5 0

I didn’t feel all that supported during the telephone call and was left feeling like I was wasting their time

Sometimes we have to think it is worst case scenario

The Glebe Surgery 2023-11-21 Person 2 5 0

This telephone appointment was cancelled due to IT and common actions issues. It seems your system appears to be capable of chasing feedback despite the fact that in my case the appointment was cancelled. It seemed that there was a telephone line open in order to inform me that my appointment will not be taking place , where in my opinion that same open line could have been used to fulfil the appointment obligation. Kenneth Rinagall

Kept my appointment

The Glebe Surgery 2023-11-21 Person 4 5 0

Service is always considerate and excellent. Not always easy to get swift appointment but our surgery is better than most in that respect.

As above