Share review of The Glebe Surgery

The Glebe Surgery 2023-08-17 Person 4 5 0

Getting an appointment is still very difficult. I don’t know if the triage is ineffective - do we need professionally trained staff rather than administrators choosing who gets an appointment and who doesn’t. Or do we have insufficient Doctors for the catchment? Or do we need to properly segregate ‘routine’ appointments that can be pre-booked from ‘chronic’ appointments for those needing frequent support from ‘acute’ appointments where attention is required today. Creating ‘care pairs’ for those with Chronic needs where a GP pairs up with a nurse/support worker could ensure those patients get the support they need but don’t always need to see their GP - thus freeing up GP time.

The treatment by the nurse and the Gp I saw was excellent; no improvement necessary