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26th August 2023


I was offered an appointment for a blood test the following day. The call handler was easy to talk to and polite. I was a few minutes late but was told it was fine. I explained I can be difficult to draw blood from so he used a thinner needle and a slightly different technique, was lovely to talk to as well as involving my daughter in conversation.

Suggested improvements
Nothing at all

Experience
Involvement
Cleanliness
Staff
Appointment