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The Glebe Surgery
2023-09-01
Person
5
5
0
1st September 2023
Jeanne was her usual very pleasant and helpfully efficient self. Harry at Reception is an absolute star - I'm sure he's seen as an immense asset for all sorts of reasons.
Suggested improvements
Making appointments by telephone is nigh on impossible. Fortunately I live close enough for it not to be an issue - making one at Reception is perfectly straightforward.
18th September 2023
Response from The Glebe Surgery
Thank you for your feedback. I am very pleased to hear that you felt you were treated in an efficient and helpful way. I will pass your comments back to the staff who will be very pleased to know you were happy with your experience. I would also like to reassure you that we will be changing providers for our phone system by the end of the year which should make calling us a better experience.