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18th September 2023


Having to call to obtain an urgent appointment is very difficult but heard it will improve. If calling later not much wait time on phone but may be given a slot 2 weeks later. I am satisfied with my GP Dr Ellis she listens and acts. Just actually getting an appointment.

Suggested improvements
The system when there is a feeling I need to see a Doctor within a couple of days and can’t. I do like the phone consultants for some things but sometimes not appropriate.

Experience
Involvement
Cleanliness
Staff
Appointment