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7th September 2023


I believe that that the changes to my medication have nothing ti do with my health and well-being but are strictly cist motivated by the surgery and the staff hVe been told to go through all the patients that can be dropped from the program. In other words it's been deemed that my treatment is now viewed as a cost cutting exercise rather that a patients helth and wellbeing both physically and mentally. This choice to cut me from the program has far reaching effects that have made the whole threatment potentially a waste of time money and effort and made ne extremely depressed because of this.

Suggested improvements
I also feel that a decision like this should have been done on a face to face basis rather than as a telephone call. This major decision to change my medication of such an important part of my treatment is not something that I am happy about and it's like being treated as if I wasn't wirth the time to discuss this matter.

18th September 2023
Response from The Glebe Surgery

Thank you for taking the time to leave your feedback. I am sorry to hear of your experience. We take all information like this seriously and are always looking to improve our services. If you feel that you would like to discuss this further please could you complete the form on our website so that we have your details and can contact you about this. https://glebesurgerystorrington.nhs.uk/complaints-procedure/

Experience
Involvement
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Appointment