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17th April 2024


Trying to make an e consult after 5pm to be informed you have to make it after midnight as they are not accepting anymore for today. Ok sick people can only be sick between office hours or the time that suits the Pratice. Surely you can accept requests and then sort through when next at work. This is not acceptable a simple request now takes days to action. Half the time you attend the surgery it’s empty but apparently really busy. I want a prescription as it has to come from a doctor and it takes me days of not weeks to get it sorted. Are we a third world country?

Suggested improvements
Accepting e consults through out the day to make the people which actually work for a living and pay there national insurance the option to get medication.

Experience
Involvement
Cleanliness
Staff
Rating not given.
Appointment