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Written by a patient
4th December 2014


My routine appointments are booked in advance online through EMIS. My Repeat Prescriptions are ordered online through EMIS and sent electronically to my pharmacy. I can get an emergency appointment if necessary, but I may have to wait for 2 to 5 days depending on the GP I wish to see. Nurse appointments including blood samples may take up to two weeks. Some people seem to be in the waiting room a long time but I am normally seen within ten minutes of the appointment time. Overall the service from Reception and GPs is very acceptable and I do feel involved in making choices for treatment and referrals. There is an embryo face-to-face Patient Participation Group, so we can now take part in making improvements to our local health care.

Recommend
Involvement
Cleanliness
Staff
Appointment