Queensview Medical Centre

Thornton Road, Northampton, England, NN2 6LS 201 reviews

Reviews

Recommend
Involvement
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10th September 2024


I was sent a text message for a health check clicked on a link to make an appointment chose my time and day and that was that all booked

Suggested improvements
Everything was fine

Experience
Involvement
Cleanliness
Staff
Appointment
 
7th September 2024


The receptionist listened to my request and was able to give me an appointment on the same day. As a cancer patient, I visit the practice to ‘catch’ the beginnings of infection. As this could lead to more serious complications, I am always listened to and treated accordingly, when the need arises.

Suggested improvements
Not in my experience so far.

Experience
Involvement
Cleanliness
Staff
Appointment
 
6th September 2024


Joyce the asthma nurse, was professional and friendly, and went the extra mile by doing heart rate, BMI and weight! Thank you Joyce! Sheila and the other receptionists are always great, being friendly and helpful whatever your problems! Good job Queensview! Thanks!

Suggested improvements
No

Experience
Involvement
Cleanliness
Staff
Appointment
 
6th September 2024


It's awesome

Suggested improvements
By sending tests results

Experience
Involvement
Cleanliness
Staff
Appointment
 
6th September 2024


I normally feel stressed when having to contact the surgery for an appointment not knowing whether after a long wait an appointment will be available. Occasionally the telephone service gives me the option for a callback which helps tremendously. When my call was finally answered on this occasion the receptionist was friendly and helpful. She was able to give me an appointment that day. The doctor was extremely pleasant. She was thorough and explained her findings clearly and how she was going to proceed with my treatment. I felt valued, relieved and confident that she would do all she could to treat my condition

Suggested improvements
Give the option for a callback more frequently

Experience
Involvement
Cleanliness
Staff
Appointment
 
 

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Resources

Short link to review Queensview Medical Centre: http://iwgc.net/ecbrn