Queensview Medical Centre

Thornton Road, Northampton, England, NN2 6LS 204 reviews

Reviews

Recommend
Involvement
Cleanliness
Staff
Appointment
 
Page 15 of 41
 
30th July 2024


Receptionist was nice, doctor was great. Listened to all my problems and us running tests. Did a general check and prescribed medication to help.

Suggested improvements
I was booked for 2 appointments on the same day to see 2 different nurses. One was for an urgent blood test, one was to remove a stitch from my head. The nurse who did my blood test refused to remove the stitch from my head because she ‘didn’t have time’. Even though I was told by reception it could be done in the same appointment. Meaning I had to come back later to see another nurse for a 1 minute appointment which I’m sure would’ve been useful for someone else. Over an hour of walking when you’re nauseous, unwell and in this heat just because one nurse wants to do the bare minimum.

Experience
Involvement
Cleanliness
Staff
Appointment
 
30th July 2024


I rang the doctors and was told to come into the surgery to see a doctor

Suggested improvements
Identify the booking in screen a bit better as it was bot obvious when you enter

Experience
Involvement
Cleanliness
Staff
Appointment
 
28th July 2024


Booked for a blood test but had a two week wait.

Suggested improvements
I’ve never had any major issues with the surgery. When I’ve needed an appointment and called the receptionists have always been really helpful and kind. Staff always polite. The nurse who took my blood was lovely and clearly works very hard.

Experience
Involvement
Cleanliness
Staff
Appointment
 
27th July 2024


The overall experience of booking an appointment was excellent. The lady on the reception was lovely and put me at ease.

Suggested improvements
Nothing

Experience
Involvement
Cleanliness
Staff
Appointment
 
26th July 2024


My appointment was on time and the nurse was very friendly and knowledgeable.

Suggested improvements
This appointment was for a health check, booked online, which was very easy. Sometimes takes quite a long time to get through on the phone when trying to make an appointment.

Experience
Involvement
Cleanliness
Staff
Rating not given.
Appointment
 
 

Page 15 of 41

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Resources

Short link to review Queensview Medical Centre: http://iwgc.net/ecbrn