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12th September 2024


I had a doctors appointment and found the doctor himself to be reasonably good. I have had a lump under my armpit for over two weeks and as I had a day off was getting it checked out. Like myself the doctor was unable to determine if the lump was hard or soft or give a definite diagnosis of what it was during the appointment. He decided to refer me for a scan but said to just cancel the scan should the lump go away before the referral goes through. All good until I got home to see a message from the surgery that the doctor was unable to do the referral. I am now in a difficult position if my lump doesn’t go away and pretty disgusted at the surgery. The only recommendation was to remake a doctors appointment if the lump is still there in a week. The surgery has very limited opening times as it doesn’t open weekends and I will be unable to book another appointment or call while at work. Hence going to the doctors on a day off. The only option now is to lose a days pay which I can’t do or go to the hospital if things get worse. My sister died last year in her forties from breast cancer so I believe in testing. Makes you wonder how many women are left at risk by this surgery.

Suggested improvements
NHS needs to care

Experience
Involvement
Cleanliness
Rating not given.
Staff
Rating not given.
Appointment