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30th July 2024


Receptionist was nice, doctor was great. Listened to all my problems and us running tests. Did a general check and prescribed medication to help.

Suggested improvements
I was booked for 2 appointments on the same day to see 2 different nurses. One was for an urgent blood test, one was to remove a stitch from my head. The nurse who did my blood test refused to remove the stitch from my head because she ‘didn’t have time’. Even though I was told by reception it could be done in the same appointment. Meaning I had to come back later to see another nurse for a 1 minute appointment which I’m sure would’ve been useful for someone else. Over an hour of walking when you’re nauseous, unwell and in this heat just because one nurse wants to do the bare minimum.

Experience
Involvement
Cleanliness
Staff
Appointment