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Portland Medical Practice 2015-04-19 Person 3 5 0

when you phone you should be able to talk to someone but when you phone Portland Medical practice 9 times out of 10 your put on to a recorded message that says your in a short que and will be answered shortly.I have been on the phone on occasions i have waited in this so called short que for over 20 minutes and still no answer it a disgrace what about if it were an emergency??