Pimlico Health at The Marven

45-50 Lupus Street, Pimlico, London, England, SW1V 3EB Also known as: Marven Medical Practice 1,295 reviews

Reviews

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Page 193 of 195
 
Written by a patient
30th January 2015


There seems to be no priority over older or pregnant people waiting to be seen. The waiting time in the morning walk in clinic is two hours. The door is opening and closing by itself.

30th January 2015
Response from Pimlico Health at The Marven

Thank you for taking the time to give us your feedback,is very valuable to us. I will endeavour to pass on your feedback to my team. We note your comments about priority to such groups as the elderly and pregnant, as we are currently reviewing our clinics, to ensure we continually improve them to meet the demand of our patients. We share such feedback with our Patient Participation Group regularly and objectively to enable us to come up with ways of improving the services we offer to our patients. Joanna Fox Business Manager Pimlico Health @ The Marven 46-50 Lupus Street | Pimlico | SW1V 3EB pimlico.marven@nhs.net

Recommend
Involvement
Cleanliness
Staff
Appointment
 
Written by a patient
29th January 2015


Things have changed greatly lately. My suggestion for the new waiting room is that chairs are spaced enough apart so people needing to proceed to a Dr room, do not have to ask others to move. Also the waiting area not to be near a main door which opens and closes all the time.

30th January 2015
Response from Pimlico Health at The Marven

Thank you for taking the time to give us your feedback, It is very valuable to us, and so I will endeavour to pass on your feedback to my team. We share such feedback with our Patient Participation Group regularly and objectively to enable us to continually improve the services we offer to our patients. Regarding yor suggestion above, I can confirm that as per the floor plans for the new layout in the practice, there will be ample space on both floors for seating in the new waiting areas. Joanna Fox | Business Manager | Pimlico Health @ The Marven 46-50 Lupus Street | Pimlico | SW1V 3EB | pimlico.marven@nhs.net

Recommend
Involvement
Cleanliness
Staff
Appointment
 
Written by a patient
28th January 2015


Staff to be more kind and caring. Less waiting times please.

30th January 2015
Response from Pimlico Health at The Marven

Thank you for taking the time to give us your feedback,is very valuable to us. I will endeavour to pass on your feedback to my team. We note your comments about waiting times, as we are currently reviewing our clinics, to ensure we continually improve them to meet the demand of our patients. We share such feedback with our Patient Participation Group regularly and objectively to enable us to come up with ways of improving the services we offer to our patients. Joanna Fox Business Manager Pimlico Health @ The Marven 46-50 Lupus Street | Pimlico | SW1V 3EB pimlico.marven@nhs.net

Recommend
Involvement
Cleanliness
Staff
Appointment
 
Written by a patient
26th January 2015


Long term Patient.

Recommend
Involvement
Cleanliness
Staff
Appointment
 
Written by a patient
24th January 2015


Sometimes you have to wait for an appointment 2 weeks. I think it is too long.

Recommend
Involvement
Cleanliness
Staff
Appointment
 
 

Page 193 of 195

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Resources

Short link to review Pimlico Health at The Marven: http://iwgc.net/ecdhm