Patford House Surgery Partnership
Patford House Surgery, 8a Patford Street, Calne, Wiltshire, SN11 0EF Also known as: Patford House Partnership
418
reviews
Reviews
Recommend
Involvement
Cleanliness
Staff
Appointment
Patford House Surgery Partnership
2024-08-20
Person
4
5
0
20th August 2024
Everything was straightforward. Booking an appointment for my bloods was very efficient. I was seen the same day. And got my results in the afternoon.
Suggested improvements
N/A
10th September 2024
Response from Patford House Surgery Partnership
Dear Patient, Thank you for your feedback! We are pleased to hear the process was efficient and that you received your results promptly. Kind Regards, Julie Taylor - Operations Manager
Patford House Surgery Partnership
2024-08-18
Person
5
5
0
18th August 2024
I was very impressed with the health check I received from Nurse Lauren. It was thorough and informative, and I felt the surgery was portrayed as very approachable.
Suggested improvements
Only one sticking point, I tried to book an online bloods test as recommended by Nurse Lauren, but the system came back saying booking failed try again. And when I tried again, it failed. So I’ll ring Monday.
10th September 2024
Response from Patford House Surgery Partnership
Dear Patient, Thank you for your positive feedback about Nurse Lauren's health check! We are sorry to hear about the issue with booking the blood test online. Hopefully you managed to get this scheduled but if you need any assistance, please give us a call. Kind Regards, Julie Taylor - Operations Manager
Patford House Surgery Partnership
2024-08-18
Person
5
5
0
18th August 2024
Always a positive experience.
Suggested improvements
Nothing I would change
10th September 2024
Response from Patford House Surgery Partnership
Dear Patient, Thank you for your continued positive review! We are pleased to hear you always have a great experience with us and we really appreciate the feedback. Kind Regards, Julie Taylor - Operations Manager
10th September 2024
Response from Patford House Surgery Partnership
Dear Patient, Thank you for your continued positive review! We are pleased to hear you always have a great experience with us and we really appreciate the feedback. Kind Regards, Julie Taylor - Operations Manager
Patford House Surgery Partnership
2024-08-15
Person
5
5
0
15th August 2024
New to the practice, so far cannot praise the staff enough. The patches system works well.
Dr. was very welcoming and knowledgeable, put me at ease and left feeling positive he would get me a resolution to my illness
Suggested improvements
Everything has run like clockwork
10th September 2024
Response from Patford House Surgery Partnership
Dear Patient, Thank you for your kind review! We are pleased to hear that your experience has been positive and that the staff and system are working well for you. Kind Regards, Julie Taylor - Operations Manager
Patford House Surgery Partnership
2024-08-14
Person
4
5
0
14th August 2024
An appointment was arranged at short notice for the next day and good communication on taking up a cancellation.
Little wait to be seen at appointment which was friendly and professional. There was a follow up message indicating what would happen.
Suggested improvements
Nothing really.
10th September 2024
Response from Patford House Surgery Partnership
Dear Patient, Thank you for your feedback! We are pleased to hear that we could accommodate your appointment on short notice and that you had a positive experience. Kind Regards, Julie Taylor - Operations Manager
Resources
Short link to review Patford House Surgery Partnership: http://iwgc.net/ejh6c