Patford House Surgery Partnership
Patford House Surgery, 8a Patford Street, Calne, Wiltshire, SN11 0EF Also known as: Patford House Partnership 420 reviewsReviews
Everyone knows how busy GP surgeries are these days - the callback function for appointment booking is really helpful. I was able to get an appointment for a blood test in two days. Considering the challenges across the whole NHS, I couldn’t have asked for better.
Thank you so much for the positive review - it is most welcomed and appreciated Best wishes - Julie Taylor - Operations Manager
Friendly and polite and helpful receptionist. Appropriate Appointment time given.
Thank you so much for the positive review - it is most welcomed and appreciated Best wishes - Julie Taylor - Operations Manager
Francesca was so very helpful. She turned what could have been a lengthy process into a jock
And easy one. Very professional and knowledgeable about what was needed. She took a lot worry off my shoulders. Excellent.
Thank you so much for the positive review - it is most welcomed and appreciated. We will be sure to share with Francesca Best wishes - Julie Taylor - Operations Manager
I rang the surgery which took a little while to get answered but once through, Francesca was so very helpful. Very pleasant and professional. She took a lot of worry off my shoulders by understanding what help I needed and foreseeing what help I would need in the future. So very nice to have a receptionist who cannot do enough for you.
Thank you so much for the positive review - it is most welcomed and appreciated. We will be sure to share with Francesca Best wishes - Julie Taylor - Operations Manager
The reason for this feedback is to say how utterly amazing the reception staff are.
I have had reason to speak with many of them over the past year or so and not once have I been made to feel like I’m a bother (I hate calling because I know how busy they are and I don’t want to be a pain). They really have been top notch and for that I want to say a big thank you. It really makes such a difference because I hear horror stories from my friends about when they call their doctor’s surgery for help and Patford House Partnership front of house staff are not like that in any way.
I would also like to add that the nurse I have had dealings with recently, who I had to see on multiple occasions about what turned into a rather comical situation, was fantastic. Thank you, Nurse Sally, for persevering with me in what wasn’t the easiest of things to deal with.
Thank you so much for the positive review - it is most welcomed and appreciated. We will be sure to share with Nurse Sally Best wishes - Julie Taylor - Operations Manager
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Short link to review Patford House Surgery Partnership: http://iwgc.net/ejh6c