Patford House Surgery Partnership
Patford House Surgery, 8a Patford Street, Calne, Wiltshire, SN11 0EF Also known as: Patford House Partnership
420
reviews
Reviews
Recommend
Involvement
Cleanliness
Staff
Appointment
Patford House Surgery Partnership
2024-03-12
Person
5
5
0
12th March 2024
I’ve never had a problem with Patford House. Always get an appt.
The practice nurse Jordan I saw yesterday was lovely. Very friendly.
Suggested improvements
.
21st March 2024
Response from Patford House Surgery Partnership
Dear Patient, Thank you for your positive feedback! We are pleased to hear that you have always had a positive experience with us and that you found Nurse Jordan to be friendly during your recent visit. Kind Regards, Julie Taylor - Operations Manager
Patford House Surgery Partnership
2024-03-12
Person
4
5
0
12th March 2024
Always easier if they make one to see you, not so if you want to see them.
Suggested improvements
Not sure what can be done to improve the system as people moving into the area means that the system is overloaded.
21st March 2024
Response from Patford House Surgery Partnership
Dear Patient, Thank you for your review. We understand that scheduling can be challenging, especially with increasing demand due to population growth in the area. We are continuously working to streamline our system and accommodate everyone as efficiently as possible. We appreciate your feedback. Kind Regards, Julie Taylor - Operations Manager
Patford House Surgery Partnership
2024-03-10
Person
5
5
0
10th March 2024
efficient and professional
Suggested improvements
nothing, it was great
21st March 2024
Response from Patford House Surgery Partnership
Dear Patient, Thank you for your kind review! We are pleased to hear that you had a positive experience with us. We are committed to maintaining high standards of efficiency and professionalism in our services. We really appreciate the feedback. Kind Regards, Julie Taylor - Operations Manager
Patford House Surgery Partnership
2024-03-10
Person
5
5
0
10th March 2024
No receptionists were at the desk. I received absolutely brilliant care from the young lady who seen me. Very professional and caring.
Suggested improvements
N/A
21st March 2024
Response from Patford House Surgery Partnership
Dear Patient, Thank you for your feedback! We are pleased to hear you received excellent care from our staff however, we do apologise for the inconvenience of not having a receptionist at the desk. Your review is greatly appreciated. Kind Regards, Julie Taylor - Operations Manager
Patford House Surgery Partnership
2024-03-09
Person
5
5
0
9th March 2024
Always had a positive experience at the practice. Have always found it easy to make appointments and communication is always good.
Suggested improvements
Nothing too much I would suggest. Always had great service.
21st March 2024
Response from Patford House Surgery Partnership
Dear Patient, Thank you for your review! We are pleased to hear about your consistently positive experiences at our practice. Appointment scheduling and maintaining good communication with our patients is a priority for us. We really appreciate your feedback. Kind Regards, Julie Taylor - Operations Manager
Resources
Short link to review Patford House Surgery Partnership: http://iwgc.net/ejh6c