Patford House Surgery Partnership
Patford House Surgery, 8a Patford Street, Calne, Wiltshire, SN11 0EF Also known as: Patford House Partnership
418
reviews
Reviews
Recommend
Involvement
Cleanliness
Staff
Appointment
Patford House Surgery Partnership
2024-06-08
Person
5
5
0
8th June 2024
All helpful all ok
Suggested improvements
None
11th June 2024
Response from Patford House Surgery Partnership
Dear Patient, Thank you for your feedback! We are glad to hear everything was satisfactory. Kind regards, Julie Taylor - Operations Manager
Patford House Surgery Partnership
2024-06-08
Person
4
5
0
8th June 2024
Everybody you talk to say you can’t just pick up the phone and ring a surgery for an appointment now days post covid!,although booking an on-line appointment is reasonably easy it’s the change people do t like,my mother doesn’t have a mobile phone,internet connect,or any other devices,luckily enough my wife does the booking in for her,life I suppose!.
Suggested improvements
My visit/appointment was fine all good.
11th June 2024
Response from Patford House Surgery Partnership
Dear Patient, Thank you for your feedback. We are pleased to hear your visit went well. We understand the challenges with booking appointments online and are always here to assist with any concerns. Kind Regards, Julie Taylor - Operations Manager
Patford House Surgery Partnership
2024-06-08
Person
5
5
0
8th June 2024
Nurse was totally professional and very helpful when I asked about another inquiry.
Suggested improvements
Nothing
11th June 2024
Response from Patford House Surgery Partnership
Dear Patient, Thank you for your review! We are pleased to hear that our nurse provided professional and helpful service. We really appreciate the feedback. Kind Regards - Julie Taylor - Operations Manager
Patford House Surgery Partnership
2024-06-06
Person
4
5
0
6th June 2024
Needed a blood test, and did not want to go to swindon hospital, as I am a “difficult Bleeder”. The phlebotomist was extremely patient and persisted and was very gentle. Thank you
Suggested improvements
Nothing. Happy to know that I can come for blood tests here and not drive to swindon
11th June 2024
Response from Patford House Surgery Partnership
Dear Patient, Thank you for your kind review! We are glad our phlebotomist could provide a comfortable experience for you without needing to drive to Swindon. We really appreciate the feedback. Kind regards, Julie Taylor - Operations Manager
Patford House Surgery Partnership
2024-06-05
Person
5
5
0
5th June 2024
Obtained an appointment with a nurse in good time. Receptionist very helpful.
At the appointment I was seen on time by friendly staff and nurse. Was kept informed of the procedure being performed at the time. Wasn't rushed. Very pleased with the results.
Suggested improvements
Nothing
11th June 2024
Response from Patford House Surgery Partnership
Dear Patient, Thank you for your positive review! We are pleased to hear you had a good experience with our receptionist, staff, and nurse and that you felt informed and unrushed during your visit. We really appreciate the feedback. Kind Regards. Julie Taylor - Operations Manager
Resources
Short link to review Patford House Surgery Partnership: http://iwgc.net/ejh6c