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15th July 2024


I tried to book 2 appointments for September by the nurse practioner, when I tried I was told that I couldn't before mid/end August. The nurse told me that it had to be 10 weeks from my telephone conversation.

Suggested improvements
Have a better booking system for appointments.

22nd July 2024
Response from Patford House Surgery Partnership

Dear Patient, Thank you for your review. We are sorry for the inconvenience you experienced with booking your appointments. We appreciate all patient suggestions and we will continue to work on improving our booking system. Kind Regards, Julie Taylor - Operations Manager

Experience
Involvement
Cleanliness
Staff
Appointment