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30th October 2023


Making an appointment to actually see a doctor is extremely difficult

Suggested improvements
Nothing today

6th November 2023
Response from Patford House Surgery Partnership

Dear Patient, Thank you for your feedback, we apologise for the difficulty you have experienced in making an appointment to see a doctor. Your feedback is important to us, and we are actively working to improve our appointment scheduling process. We appreciate your patience and understanding. If you need assistance with scheduling, please feel free to contact me on julie.taylor167@nhs.net. Best Wishes, Julie Taylor - Operations Manager and Complaints Lead

Experience
Involvement
Cleanliness
Rating not given.
Staff
Appointment