Share review of Patford House Surgery Partnership
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Patford House Surgery Partnership
2022-10-01
Person
3
5
0
1st October 2022
Most times we ring it keeps us on hold for up to 20 minutes then cuts you off.
Suggested improvements
Be more available for your patients, not everyone can go on line
4th October 2022
Response from Patford House Surgery Partnership
Dear Patient - Thank you for taking the time to write this review. We would welcome the opportunity to discuss all services in addition to the telephone that are available to patients. If you would like to email Beversbrook@nhs.net and ask for our Patient Experience Lead Paula to contact you I know she will be pleased to discuss our services further. Best wishes - Julie Taylor - Operations Manager & Complaints Lead