Share review of Patford House Surgery Partnership

Patford House Surgery Partnership 2019-08-07 Person 5 5 0

I saw Nurse Mandy today for a Memory Test now that I am 81 and having some memory glitches. Mandy is an exceptionally able person as I have known in past meetings. She combines great authority from being experienced with great thoughtfulness from her radiant humanity. She found from my Memory Test that it had slightly improved from the last one and she explored carefully and patiently the answers I gave rather than just accepting the surface of my answers. She has an inspiring way with her that always leaves me feeling better afterwards but she is fully conscientious at the same time not to minimise problems but to give me real help to improve and build my way out of them if at all possible. Mandy is one of those key staff members who manage to make the NHS work so well for us despite the despicable starvation of funds it suffers from because of the vagaries of a system of National Politics that is ludicrously inept . She is a true Heroine! My second meeting at this surgery in a day. Both brilliant! That is brilliant on a routine basis, not an easy result to achieve in a well funded organisation but just miraculous in the cash-starved NHS.