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Patford House Surgery Partnership
2024-05-15
Person
4
5
0
15th May 2024
Sometimes long waits to get through on the telephone.
Suggested improvements
Nothing! My appointment was on time…. only a routine blood test /bp check but carried out cheerfully, patiently and efficiently. I have always been happy with my encounter's with the Patford team.
I did have issues with telephone/technical systems some while ago but all recent communication has been excellent.
17th May 2024
Response from Patford House Surgery Partnership
Dear Patient, Thank you for your review! We are pleased to hear that your recent appointment experience was positive and that you have consistently had good encounters with our team. We take note of your previous concerns regarding telephone/technical systems and happy to hear recent communications have been improved. We appreciate the feedback. Kind Regards, Julie Taylor - Operations Manager