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14th March 2024


To many texts to remind of your appointment. The nurse was excellent. Quick work.

Suggested improvements
Less texts

21st March 2024
Response from Patford House Surgery Partnership

Dear Patient, Thank you for sharing your feedback with us. We are pleased to hear that you found our nurse to be excellent and appreciated the efficiency of your appointment. Regarding the appointment reminders, we will take your suggestion into consideration to ensure we strike the right balance in our communication. Your input is valuable to us as we strive to improve our services. Kind Regards, Julie Taylor - Operations Manager

Experience
Involvement
Cleanliness
Staff
Appointment