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Patford House Surgery Partnership
2022-03-09
Person
3
5
0
9th March 2022
The doctor I saw obviously didn’t listen to what my problem was, she prescribed me tablets I already take, so before I checked I took one! Luckily they weren’t gonna do any damage but they certainly didn’t help with my problem!
Suggested improvements
Have more doctors like Dr Hughs she’s brilliant and really listens
23rd March 2022
Response from Patford House Surgery Partnership
Dear Patient, Thank-you for taking the time to write a review using our “I Want Great Care” link within our website. May we first apologise for the delay in sending this reply and we also very much apologise if you feel we have let you down. I am new in post and very keen to discuss any matters that may still be of concern. I will do my very best to address any of our patient services that were causing you such frustrations. As your message is anonymous, please do feel free to email me direct on julie.taylor167@nhs.net. Thank you for the comment reference Dr Hughes which will be shared with her. With many thanks and best regards, Julie Taylor, Complaints Lead, Patford House Partnership