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Patford House Surgery Partnership
2024-07-04
Person
4
5
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4th July 2024
Nurse Ella is the only nurse who was able to take my bloods quickly & painlessly! I'll be requesting her again!
Suggested improvements
Make it clear that it was my responsibility to arrange an appointment with the nurse for blood tests. I was expecting a text to confirm the appointment.
8th July 2024
Response from Patford House Surgery Partnership
Dear Patient, Thank you for your kind words about Nurse Ella. We are pleased she was able to make your experience quick and painless. We appreciate your feedback on appointment arrangements and will work to make this process clearer for our patients. Kind Regards, Julie Taylor - Operations Manager