Share review of Patford House Surgery Partnership

Patford House Surgery Partnership 2022-06-28 Person 2 5 0

I’m not sure who will read this but at present the hoops required to jump through and the lack of integration and follow up is frustrating. I have had several appointments with staff culminating with a phone consultation with the in-house physio. He agreed that physio probably wasn’t the right option and that a referral to a consultant would be the next step …. and after 2 weeks still waiting for any response from the surgery. The reliance on Apps and phone calls is frustrating and even impacts on repeat prescriptions which annoyingly vanish into the ether! So I wait - maybe I’ll get the call, already tried and all that happened was I got cut off whilst waiting!

Pretty much what was said above - talk to each other, answer the phone, acknowledge mails and communication, and follow up on staff advices!