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7th July 2022


Long delay in answering phone at reception. Quality of treatment once seen is good. Communication via Internet very varied in successful outcome. Recently things seem improved.

Suggested improvements
More welcoming receptionists. Either stop or change radio program at Beversbrook practice.

7th July 2022
Response from Patford House Surgery Partnership

Good Morning Dear Patient - Thank you for this useful feedback, it is good of you to let us know you thoughts on this range of this. I will be happy to pass on the our patient experience team. With best wishes - Julie Taylor -- Patford House Partnership

Experience
Involvement
Cleanliness
Staff
Appointment