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7th October 2021


I called into the surgery to find out about flu vaccinations for my wife and myself as the date I had been given by my phone was not suitable. The lady on reception was both understanding and helpful and was able to book us appointments on the same day(yesterday). We thought this was a very prompt result and we were delighted with the outcome. As usual over all the 20 years we have used Patford House practice a helpful and user friendly response.

Suggested improvements
After yesterdays prompt and efficient service there was nothing that could have been improved.

23rd March 2022
Response from Patford House Surgery Partnership

Dear Patient, It has come to our attention that we have never thanked you for this positive reply kindly sent to our “I Want Great Care” link within our website. We would like to do that and do hope that our patient services have continued to meet your requirements. Many thanks and best regards, Julie Taylor, Patford House Partnership

Experience
Involvement
Cleanliness
Staff
Appointment