Share review of Patford House Surgery Partnership

Hello there, thanks for your feedback. I am very sorry to hear that this was your experience. We do try as much as possible to arrange appointments to suit our patients needs and I am sorry to hear that you found the receptionist rude and impolite on this occasion. I would very much like to speak to you about this in person and obtain as much detail as possible so we can use it as a learning need. If you are happy to please would you be so kind as to contact me at emmybutcher@nhs.net. With very kindest regards, Emmy Butcher - Managing Partner